Autumn winter 2024

Communicating change effectively

Simon Kidd
BySimon Kidd
Published10 December 2024
Simon Kidd highlights the importance of clear communication, particularly when breaking potentially unwelcome news.

No matter what the changes are, it's always a good idea to have a plan in place to let patients know about them in advance.

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As required by the GDC, you must provide "full information on the treatment you propose and the possible costs"

This page was correct at publication on 10/12/2024. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.

Simon Kidd
Dento-legal adviser

BDS Dip.MJDF MFDS MCGDent LLM DLM Simon gained his BDS in 2007 at the University of Glasgow and worked as a general dental practitioner in Scotland for 17 years. He attained the MJDF in 2010 and went on to gain a Master's Degree (LLM) in Healthcare Law and Ethics in 2020. Simon was a vocational trainer for many years and represented dentists on advisory groups and committees including the LDC. He now works full-time for the DDU as a dento-legal adviser.

Communicating change effectively