Winter 2018

Winter 2018

Winter 2018

Practice complaints procedures

Is your complaints procedure up to task? We examine why they are so important and explain what needs to be included for them to be effective.

In focus

Feature

Assessing capacity to consent in older patients

Consent is a vital part of the treatment process, especially for older patients.

Leader

Going further: membership and multiple jeopardy

Head of the DDU John Makin reflects on how your membership offer so much more than just financial support in times of need.

News

DDU launches new member app

We've made it easier for members to access our expert guidance and advice on the move.